Payments Policy
Refund and Return Policy for Sport Simulator HQ
Last Updated: November 11, 2024
Sport Simulator HQ is committed to providing a secure and transparent payment process for our customers. The following payment policy outlines our terms and conditions for payment processing.
Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
- UnionPay
Payment Processing
- All payments are processed in USD
- We use secure socket layer (SSL) encryption to ensure that your payment information is protected.
- Payment is due at the time of purchase
Chargebacks and Disputes
- We reserve the right to dispute any chargeback or refund request that is deemed fraudulent or unfair.
- Customers are responsible for any additional fees associated with chargebacks or disputes.
Payment Security
- We comply with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure that your payment information is secure.
- We do not store sensitive payment information, such as credit card numbers or expiration dates.
Changes to this Policy
- We reserve the right to update this payment policy at any time.
- Changes will be effective immediately upon posting on our website.
Contact Information
If you have any questions regarding our Payments Policy, we encourage you to contact us at support@sportsimulatorhq.com or by calling (980) 270-1887. Our customer service hours are: Monday - Saturday, 8:00 AM - 5:00 PM EST.